Frequently asked questions about working with Harmonie.

The public website is designed for cafes, restaurants, hotels, event planners and other business customers. For private inquiries relating to special occasions, please contact us directly.

The current range includes French patisserie, cheesecake, tartes, mousse cakes, dessert cups and seven custom celebration cake designs. Moist Matilda and custom cake specifications are confirmed or updated according to the approved order.

Each public product page lists the current reference weight, flavor profile, ingredients, allergens, possible trace notices and product structure. Final storage, shelf-life and order-specific information is confirmed before supply.

Yes. Minimum quantities depend on the product and order volume. You will receive specific details during coordination or after logging into your B2B account.

Harmonie works with B2B terms and tiered pricing. Once your application has been reviewed, you can view your personal terms in the customer portal.

You are welcome to request a tasting box. We coordinate contents, availability and any potential costs with you in advance.

Registered business customers receive a personal account for the digital ordering platform with their selection, terms and order overview.

Harmonie works with business customers in Hamburg. We clarify delivery availability for your address and the applicable terms after your inquiry.

Lead time depends on the product, quantity and occasion. Please inquire early, especially for seasonal products and custom orders.

Product-specific allergen information is provided for registered customers on the relevant product pages. For questions, please contact us.

You can send an individual inquiry for events, companies and special occasions. Harmonie reviews feasibility, lead time, minimum quantities and terms.

You can reach us Monday to Friday from 09:00 to 15:00 by phone at +49 170 112 8979 or by email at kontakt@harmonie-konditorei.de.